Customer :: Essential Utilities Corporation

About Customer

Essential Utilities Corporation is an independent provider of professional services and products that enable their customers to optimally price, manage and monitor the procurement of their essential utilities – telecommunications, electricity and gas.

Essential Utilities Corporation has a reputation for professionalism, quality and independence. Their’s ability to provide current, substained, transparent and independent analytical support is paramount to our success. It has gained a unique insight into the best practice procurement strategies and preferences of over 1,800 of Australia ’s and New Zealand ’s leading companies, including 60 of the top 100 ASX. This experience and market intelligence is unparalleled and is recognised by customers and suppliers as an important component of the competitive landscape.

Challenge:

Essential Utilities Corporation (EUC) is in the process of targeting its product line to their customers. To achieve this, the company needed to move its current system to the next level of web based application by removing the manual process, eliminating false data entry, increase the response time and the ability to producing complex analytical reports.

Also, they are also facing their legacy system (Tendering Application for Electricty Market) which is no longer expandable as per business grow and this lead to work under limitation of the software.

Third challange is that EUC needs to have a centralise corporate information that people from other branches accross countries can access securely, easily and up to date.

Last challange is that EUC needs to concentrate their own core business and it requires expertise to look after their IT infrastructure as well as support (desktop/laptops, application and file servers, applications, routers, VPN, mail and database maintenances).

Solution:

The first  two challanges, we've developing a highly customised web application based on Microsoft .NET 2.0 with Microsoft SQL Server 2005 as back end database. The web application is still evolved rapidly and maintained continuosly as per customer's requirements.

For tackling the centralise information challange, we  have implemented Microsoft Sharepoint Services for their intranet application therefore people can easily collaborate for particular document/content.

We help and  manage their IT Infrastructure and respond quickly if there is an issue and become a point of contact for all IT manners.

Benefits

• Reduce manual process,  increase the delivery time and produce complex analytical report
• With replacing the legacy system, allign the current business process, adapt rapidly for future expansion
• Collaboration among people for document or project basis and have a centralise information that people can gather easily, securely and up to date information from any where
• More focus on their core business